Due to current concerns with regards to Coronavirus (Covid-19), with effect from Monday 16th March 2020, we will be operating on a telephone triage only system.
All pre-bookable appointments have now been taken off the on-line system and we are unable to offer you a face-to-face appointment without telephone triage first.
If you have a clinical need to be seen by a doctor or nurse, please telephone the surgery from 8:30am and the receptionist will put your name on a call-back list for a clinician from the practice to telephone you in order to assess and prioritise your requirement.
Due to an anticipated high volume of calls, we may not be able to give you an accurate time for the call-back.
Attendance at blood clinics will be screened and only those who are well and not displaying signs of respiratory illness will be seen.
Please do not come to the Practice unless you have first been contacted by a GP and asked to attend; otherwise we will not be able to see you. Please ensure, you are attending on your own where possible unless there is a need for a parent, carer or advocate to attend.
THE INFORMATION BELOW HAS BEEN TEMPORARILY SUSPENDED DUE TO THE COVID-19 PANDEMIC - WE REGRET ANY INCONVENIENCE CAUSED BY THIS. THIS HAS BEEN
IMPLEMENTED FOR THE SAFETY OF ALL OUR PATIENTS AND STAFF DURING THESE UNPRECEDENTED TIMES.
GP appointments are normally 10 minutes in duration and are designed to deal with one problem only. If you need more time, please ask for a double appointment.
When are appointments available at our surgeries?
Monday - Friday
08:30 - 12:00
14:30 - 18.00 or 18.30
You can also book a limited amount of appointments on-line via the link at the top of this page but you need to register for this. Please ask at Reception. ( Temporarily Suspended due to Covid)
To keep surgeries running smoothly, please:
Arrive on time. Arriving late disrupts the timetable and inconveniences other patients. You will be expected to reschedule your appointment time if this happens.
Let us know if you can't keep your appointment. If you no longer require your appointment, please inform the Practice in good time so that we can make the slot available to other sick patients.
Do not "squeeze" other people into your appointment. This is unreasonable and only serves to inconvenience others.
Do not save up several problems for one appointment. Please ask for a longer appointment when booking, if you have several problems to speak to the GP about. The Nurse or GP cannot deal comprehensively and safely with more than one problem in a single appointment. You will be asked to re-book an appointment if this happens.
Clinic appointments are also available for diseases for which you receive regular medication, such as:
High blood pressure
Heart disease, including heart failure
Asthma and COPD
New patient medicals
Well woman checks
Telephone Appointments and Email
You can request a telephone appointment with your GP, either on the same day if you ring at 8.30am, or you can book in advance with a pre-bookable appointment. Up to 40% of problems presented to the GP can be effectively dealt with on the phone, provided the doctor has access to your medical records. Please use this facility if you don't need to see your doctor in surgery.
A number of Practice staff members will have access to your email - and will forward it for action as appropriate. Please only use this service for routine matters - and not for requesting appointments or repeat medication. Please contact the surgery if you wish to send anything via our email address.