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Repeat Prescriptions
Your prescription will be issued together with a slip showing your medication. Please check that this record is correct.
Please allow us 72 hours (three working days), to process your prescription request.
For safety reasons we are not allowed to accept repeat prescription requests over the phone.
Repeat Medication can be ordered 2 weeks before it is due. This is to allow us and the Pharmacy adequate processing time. If you need to order medication before the 2 weeks, you must contact us to do so. You can use the Admin function of our Online Consultations to explain your reason for needing medication sooner.
Unless agreed otherwise, the maximum amount of medication we can issue at one time is 28 days’ worth. A 28-day repeat prescribing interval is recognised by the NHS as making the best possible balance between patient convenience, good medical practice and minimal drug wastage.
Controlled Drug medication can only be ordered 1 week before its due.
Controlled drugs are drugs such as:
- Codeine
- Morphine
- Tramadol
- Oxycodone
- Fentanyl
- Dihydrocodeine
- Pregabalin
- Gabapentin
- Methylphenidate
- Lisdexamphetamine
- Buprenorphine
- Benzodiazepines such as diazepam, lorazepam and nitrazepam.
- Zopiclone
- Zolpidem
Ordering a Repeat Prescription
Use Online Services
The simplest and quickest way to order your repeat medication is by using our online services which link directly to your prescription record at the Practice.
The NHS App
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Your Local Pharmacy
Some of the local pharmacists have made arrangements to collect prescriptions from the surgery. Details of this service can be obtained from the receptionist.
In Person
When requesting a repeat prescription please bring or post this record to the surgery and indicate the items you need.
We now have a brand new repeat prescription box in the foyer area of both surgeries.
Please post your repeat prescriptions in this box of if you do not wish to enter the buildings due to the current pandemic, you may still use the letter box outside the front entrance or hand into your nominated pharmacy.
By Post
If you would like your prescription posted to you please send us an SAE.
Hospital and Community Requests
If you're discharged from hospital with medicine to take home, you'll usually be given enough for the following 7 days. You will also be given a discharge summary which includes information about your medicine.
If you need to keep taking your medication after the course the hospital has given you has run out, please notify us as soon as possible so that we have enough time to review your discharge paperwork and issue medication.
Antibiotics
Our Approach to Antibiotics
At our practice, we only prescribe antibiotics when we believe they’ll truly help your condition. Many common illnesses—like colds, most coughs, and sore throats—are caused by viruses. Antibiotics don’t work against viruses, and in most cases, your body will recover naturally without medication.
Why Overusing Antibiotics Is a Problem
Using antibiotics when they’re not needed can lead to antibiotic resistance. This means the medicine stops working against certain bacteria. Over time, this has led to the rise of “superbugs” like MRSA and C. diff, which are much harder to treat and can be very serious.
Antibiotic resistance is a growing problem, but there are simple steps you can take to help protect yourself and others:
Don’t assume you’ll be given antibiotics every time you’re unwell. Many common illnesses—like colds, most coughs, and sore throats—are caused by viruses, and antibiotics don’t work against viruses.
If your GP prescribes antibiotics, it’s important to take the full course, even if you start feeling better. This helps make sure all the bacteria are properly cleared from your system.
Who Should Be Careful
Some antibiotics aren’t safe for people with certain health conditions, or for those who are pregnant or breastfeeding. That’s why it’s important to only take antibiotics that have been prescribed specifically for you. Never share or borrow medication—even if someone else had similar symptoms.
Also, if you’ve had an allergic reaction to an antibiotic in the past, we’ll avoid prescribing that type again. Allergies to antibiotics affect around 1 in 15 people in the UK.
We’re here to make sure you get the right care for your condition. If antibiotics aren’t the best option, we’ll guide you through other ways to feel better and recover safely.
Medication reviews
The Doctors and Clinical Pharmacists regularly review the medication you are taking This review may involve changes to your tablets and is in accordance with current Health Authority policies. Please be reassured that this will not affect your treatment, and you will be notified of any changes.
A note will appear on your repeat prescription request slip with any actions we would like you to take. The review does not always require you to see or speak to a doctor.
Prescriptions Charges and Exemptions
We understand that healthcare costs can be a concern. That’s why there are a range of exemption and remission schemes available to support people who may struggle to pay for NHS prescription charges, dental treatments, optical care, or travel costs to hospital appointments.
In England, NHS prescriptions carry a fixed charge, which has been set by successive governments as a fair contribution from those who can afford to pay. If you need regular or multiple prescriptions, a Prescription Prepayment Certificate (PPC) can help you save money by covering the cost of your medicines for a set period.
If you're travelling abroad, you’re allowed to take your NHS-prescribed medications with you.
For the most up-to-date information on prescription charges and eligibility for help, please visit:
NHS prescription charges - NHS
For further information and support on health costs, please visit:
Please note: These charges apply only in England. If you live in Northern Ireland, Scotland, or Wales, NHS prescriptions are provided free of charge.
Anticipatory Anxiety
Anticipatory anxiety for future events such as flying, hospital tests, exams, dentistry and other stressful situations
Understanding Diazepam and Flying: What You Need to Know
Diazepam is a type of medication called a sedative, which means it helps calm you down and can make you feel sleepy. While that might sound helpful if you're anxious about flying, it can actually cause problems during a flight. If there’s an emergency, diazepam could make it harder for you to concentrate, follow instructions, or react quickly—putting your safety and the safety of others at risk.
Sedatives and Sleep on Planes
Diazepam can make you fall asleep, but it’s not the same as natural sleep. It reduces your movement while you’re asleep, which increases your risk of developing blood clots in your legs (known as deep vein thrombosis or DVT). These clots can be very dangerous—even life-threatening. The risk is especially high on flights longer than four hours.
Unexpected Reactions
Most people feel calmer after taking diazepam, but a small number experience the opposite—they may become agitated, aggressive, or behave in ways they normally wouldn’t. This can be distressing and could lead to trouble during the flight or even legal issues.
Why Doctors Are Cautious
In the UK, national prescribing guidelines advise doctors not to use diazepam for phobias like fear of flying. It’s only approved for short-term use in cases of generalised anxiety during a crisis. If you’re struggling with anxiety, it’s important to get proper support from a healthcare professional. Flying while heavily sedated isn’t safe or recommended.
Legal Risks Abroad
In some countries, diazepam is a controlled substance and may even be illegal. If you’re travelling internationally, carrying it could lead to it being confiscated—or worse, legal trouble with local authorities.
Long-Lasting Effects
Diazepam stays in your system for a long time. If your job requires drug testing, you could test positive even days after taking it.
We know that fear of flying is very real and can feel overwhelming. But there are safer, more effective ways to manage it. Many airlines offer Fear of Flying Courses—these programs are designed to help you understand and overcome your anxiety. They’re proven to work better than medication, and the benefits last long after the course ends.
This surgery will no longer prescribe these medications for such events.
Medicine sick day guidance
Taking certain medicines when you are dehydrated or very unwell can result in you developing a more serious illness. This is because they can increase the risk of dehydration and lead to potentially serious side effects. This is known as Medicine Sick Day Rules. These medicines should be temporarily stopped if you are at risk of becoming dehydrated with any of the following:
- Vomiting or diarrhoea (unless only minor)
- Fevers, sweats or shaking
You can restart the medication after 24 to 48 hours of eating and drinking normally. Do not take extra for missed doses.
Which medications should I stop?
- ACE inhibitors: names ending in ‘pril’ - examples: lisinopril, perindopril, ramipril. A medicine for high blood pressure and heart conditions. If you are dehydrated, these medicines can stop your kidneys working properly.
- ARBs: names ending in ‘sartan’ - examples: losartan, candesartan, valsartan. A medicine for high blood pressure and heart conditions. If you are dehydrated, these medicines can stop your kidneys working properly.
- Diuretics: sometimes called ‘water pills’ - examples: furosemide, bendroflumethiazide, indapamide, spironolactone. Used for excess fluid and high blood pressure. These medicines can make dehydration more likely.
- NSAIDs: anti-inflammatory pain killers - examples: ibuprofen, naproxen, diclofenac. If you are dehydrated, these medicines can stop your kidneys working properly.
- Metformin: a medicine for diabetes. Dehydration can make it more likely that you will develop a serious side effect called lactic acidosis.
- SGLT2 inhibitors: names ending in ‘flozin’ - examples: canagliflozin, dapagliflozin, empagliflozin, ertugliflozin. A medication used in the treatment of Diabetes, Kidney disease or Heart Failure. These medicines can make dehydration more likely and if you have diabetes can cause acid to build up if you are unwell